First-Line Supervisors of Retail Sales Workers
Tasks Include:
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Assign employees to specific duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Inventory stock and reorder when inventory drops to a specified level.
- Keep records of purchases, sales, and requisitions.
- Enforce safety, health, and security rules.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Establish and implement policies, goals, objectives, and procedures for the department.
- Instruct staff on how to handle difficult and complicated sales.
more »
The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Projections Quick View:
Virginia: -1.2%
National: -5.2%
Education
High School Diploma
Job Zone:
Two: Some Preparation Needed
Income Range:
Highest ($50,000 and up)
Median Earnings:
National
$45,250.00
State
$47,180.00
Regional
First-Line Supervisors of Retail Sales Workers
Description
Career Cluster: | Marketing Sales & Service |
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Education
Required Level of Education
- High School Diploma - or the equivalent (for example, GED) = 51.67%
- Associate's Degree (or other 2-year degree) = 18.86%
- Less than a High School Diploma = 14.08%
- Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) = 8.92%
- Some College Courses = 6.05%
- Bachelor's Degree = 0.42%
Related Work Experience
- Over 4 years, up to and including 6 years = 35.95%
- Over 2 years, up to and including 4 years = 20.64%
- None = 18.73%
- Over 6 months, up to and including 1 year = 17.02%
- Over 1 year, up to and including 2 years = 3.64%
- Over 6 years, up to and including 8 years = 1.53%
- Over 1 month, up to and including 3 months = 0.78%
- Over 8 years, up to and including 10 years = 0.75%
- Over 3 months, up to and including 6 months = 0.48%
- Over 10 years = 0.48%
On-Site or In-Plant Training
- Over 6 months, up to and including 1 year = 31.57%
- None = 19.51%
- Over 1 month, up to and including 3 months = 19.20%
- Over 3 months, up to and including 6 months = 18.68%
- Up to and including 1 month = 8.84%
- Over 4 years, up to and including 10 years = 1.72%
- Over 1 year, up to and including 2 years = 0.48%
On-the-Job Training
- Over 6 months, up to and including 1 year = 40.80%
- Over 1 month, up to and including 3 months = 36.81%
- Anything beyond short demonstration, up to and including 1 month = 10.56%
- Over 3 months, up to and including 6 months = 9.14%
- Over 4 years, up to and including 10 years = 1.24%
- None or short demonstration = 0.48%
- Over 1 year, up to and including 2 years = 0.48%
- Over 2 years, up to and including 4 years = 0.48%
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Tasks
Core Tasks Include:
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Assign employees to specific duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Inventory stock and reorder when inventory drops to a specified level.
- Keep records of purchases, sales, and requisitions.
- Enforce safety, health, and security rules.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Establish and implement policies, goals, objectives, and procedures for the department.
- Instruct staff on how to handle difficult and complicated sales.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Review inventory and sales records to prepare reports for management and budget departments.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Supplemental Tasks Include:
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Establish credit policies and operating procedures.
- Plan budgets and authorize payments and merchandise returns.
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Tools and Technology
Tools Include:
- Adjustable widemouth pliers
- Adjustable wrenches
- Bar code reader equipment (Barcode scanners)
- Cash registers
- Point of sale credit or debit verification kits (Credit card processing terminals)
- Desktop computers
- Adjustable widemouth pliers (Hammer pliers)
- Ladders
- Laser printers
- Magnetic card readers
- Electronic funds transfer point of sale equipment (Money order terminals)
- Magnetic card readers (PC magnetic card readers)
- Personal computers
- Personal digital assistant PDAs or organizers (Personal digital assistants PDA)
- Point of sale POS terminal (Point of sale POS computer terminals)
- Screwdrivers
- Security cameras
- Security cameras (Security monitors)
- Security tags (Sensormatic systems)
- Point of sale credit or debit verification kits (Telecheck processing terminals)
- Video cassette players or recorders (Video cassette recorders VCR)
Technologies Include:
- Calendar and scheduling software
- Scheduling software
- Qualitech Solutions Dynamic Scheduling
- TimeTrak Systems SchedTrak
- Data base user interface and query software
- Database software
- Gift registry software
- Enterprise resource planning ERP software
- Kronos Enterprise Workforce Management
- Human resources software
- Exact Software
- Time card software
- Internet browser software
- Internet browser software
- Inventory management software
- Inventory management software
- Office suite software
- Microsoft Office software
- Point of sale POS software
- Attitude POS itive AccuPOS Retail
- Bibase 4POS Retail
- CAP Automation SellWise
- ComCash software
- CompuTant CounterPoint
- CyberMatrix POS
- DacEASY software
- Datasym SYMFINITE
- EZ software
- ICVERIFY software
- Infocorp Computer Solutions $mart System
- Infocorp Softwear/POS
- Intuit QuickBooks Point of Sale
- LOB RetailPoint
- Logisoft Positive Pos System
- ManageMore Cellular Manager
- Master Merchant Systems Music Store
- MicroBiz software
- Millennium Software Atrex
- Plexis Software Plexis POS
- Point of sale POS bookstore software
- Point of sale POS parts and services software
- Point of sale POS software
- RiscStation POSSum
- SBS Keystroke
- Semicron Systems software
- Sixth Sense software
- Softpedia ShopInvo
- SureSELL software
- System 3 POS software
- The General Store software
- The Retail Solution software
- American Precision Instruments Regit
- ASI Complete software
- True North Computer Retail Plus
- VeriFone PC Charge Pro
- Vigilant software
- Visual Retail Plus software
- Spreadsheet software
- Microsoft Excel
- Time accounting software
- Payroll software
- TimeTrak Systems ClocTrack
- Kronos Workforce Timekeeper
- Lathem Time PayClock EZ
- Hagel Unitime Systems
- Word processing software
- Microsoft Word
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Additional Resources
Information on employment opportunities for sales worker supervisors may be obtained from the employment offices of various retail establishments or State employment service offices.
General information on management careers in retail establishments is available from:
National Retail Federation
325 7th St. NW.
Suite 1100
Washington, DC 20004
http://www.nrf.com
Information on management careers in grocery stores and on schools offering related programs is available from:
Food Distributors International
201 Park Washington Ct.
Falls Church, VA 22046-4521
http://fdi.org
Information about management careers and training programs in the motor vehicle dealers industry is available from:
National Automobile Dealers Association
Public Relations Dept.
8400 Westpark Dr.
McLean, VA 22102-3591
http://www.nada.org
Information about management careers in convenience stores is available from:
National Association of Convenience Stores
1605 King St.
Alexandria, VA 22314-2792
http://www.nacsonline.com/Pages/default.aspx
The data sources for the information displayed here include: Virginia Career VIEW Research. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Knowledge
% | Subject | Description |
---|---|---|
95.50 | Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
87.00 | Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
73.25 | Sales and Marketing | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
71.50 | English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
65.00 | Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
58.25 | Personnel and Human Resources | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
57.75 | Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
57.75 | Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
55.25 | Economics and Accounting | Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. |
54.50 | Administrative | Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Skills
% | Subject | Description |
---|---|---|
72.00 | Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
68.75 | Speaking | Talking to others to convey information effectively. |
68.75 | Service Orientation | Actively looking for ways to help people. |
62.50 | Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
62.50 | Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
62.50 | Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
62.50 | Coordination | Adjusting actions in relation to others' actions. |
56.25 | Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job. |
56.25 | Negotiation | Bringing others together and trying to reconcile differences. |
56.25 | Instructing | Teaching others how to do something. |
56.25 | Persuasion | Persuading others to change their minds or behavior. |
53.00 | Time Management | Managing one's own time and the time of others. |
53.00 | Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
50.00 | Writing | Communicating effectively in writing as appropriate for the needs of the audience. |
50.00 | Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. |
50.00 | Learning Strategies | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
50.00 | Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
50.00 | Reading Comprehension | Understanding written sentences and paragraphs in work-related documents. |
50.00 | Systems Analysis | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
50.00 | Systems Evaluation | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Abilities
% | Subject | Description |
---|---|---|
72.00 | Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
72.00 | Speech Clarity | The ability to speak clearly so others can understand you. |
72.00 | Oral Expression | The ability to communicate information and ideas in speaking so others will understand. |
68.75 | Speech Recognition | The ability to identify and understand the speech of another person. |
56.25 | Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
53.00 | Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. |
53.00 | Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
53.00 | Near Vision | The ability to see details at close range (within a few feet of the observer). |
50.00 | Written Comprehension | The ability to read and understand information and ideas presented in writing. |
50.00 | Written Expression | The ability to communicate information and ideas in writing so others will understand. |
50.00 | Fluency of Ideas | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
50.00 | Originality | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
50.00 | Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
50.00 | Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
50.00 | Selective Attention | The ability to concentrate on a task over a period of time without being distracted. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Work Activities
% | Subject | Description |
---|---|---|
77.25 | Training and Teaching Others | Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
77.00 | Performing for or Working Directly with the Public | Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
73.25 | Making Decisions and Solving Problems | Analyzing information and evaluating results to choose the best solution and solve problems. |
72.25 | Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
72.25 | Coaching and Developing Others | Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
70.50 | Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
70.25 | Establishing and Maintaining Interpersonal Relationships | Developing constructive and cooperative working relationships with others, and maintaining them over time. |
70.25 | Coordinating the Work and Activities of Others | Getting members of a group to work together to accomplish tasks. |
70.00 | Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. |
68.25 | Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
66.75 | Communicating with People Outside the Organization | Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
66.75 | Guiding, Directing, and Motivating Subordinates | Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
64.75 | Developing and Building Teams | Encouraging and building mutual trust, respect, and cooperation among team members. |
64.00 | Organizing, Planning, and Prioritizing Work | Developing specific goals and plans to prioritize, organize, and accomplish your work. |
61.00 | Scheduling Work and Activities | Scheduling events, programs, and activities, as well as the work of others. |
58.75 | Monitoring Processes, Materials, or Surroundings | Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
57.00 | Selling or Influencing Others | Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
56.00 | Working with Computers | Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
54.25 | Evaluating Information to Determine Compliance with Standards | Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
54.25 | Analyzing Data or Information | Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
54.00 | Judging the Qualities of Objects, Services, or People | Assessing the value, importance, or quality of things or people. |
53.50 | Performing Administrative Activities | Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
53.25 | Updating and Using Relevant Knowledge | Keeping up-to-date technically and applying new knowledge to your job. |
53.00 | Assisting and Caring for Others | Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
52.00 | Staffing Organizational Units | Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. |
50.25 | Interpreting the Meaning of Information for Others | Translating or explaining what information means and how it can be used. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Work Styles
% | Subject | Description |
---|---|---|
96.75 | Integrity | Job requires being honest and ethical. |
95.50 | Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high-stress situations. |
94.25 | Leadership | Job requires a willingness to lead, take charge, and offer opinions and direction. |
93.75 | Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
92.75 | Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
92.25 | Self-Control | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
91.50 | Adaptability/Flexibility | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
88.00 | Attention to Detail | Job requires being careful about detail and thorough in completing work tasks. |
84.75 | Concern for Others | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
82.00 | Social Orientation | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
81.25 | Independence | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
78.00 | Initiative | Job requires a willingness to take on responsibilities and challenges. |
77.50 | Innovation | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
77.25 | Analytical Thinking | Job requires analyzing information and using logic to address work-related issues and problems. |
74.75 | Persistence | Job requires persistence in the face of obstacles. |
71.50 | Achievement/Effort | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Work Values
% | Subject | Description |
---|---|---|
61.17 | Independence | Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
55.50 | Relationships | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
50.00 | Working Conditions | Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. |
50.00 | Support | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Work Context
% | Subject | Description |
---|---|---|
99.00 | Face-to-Face Discussions | How often do you have to have face-to-face discussions with individuals or teams in this job? |
97.00 | Contact With Others | How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
95.20 | Work With Work Group or Team | How important is it to work with others in a group or team in this job? |
94.80 | Telephone | How often do you have telephone conversations in this job? |
93.60 | Indoors, Environmentally Controlled | How often does this job require working indoors in environmentally controlled conditions? |
91.00 | Deal With External Customers | How important is it to work with external customers or the public in this job? |
87.60 | Coordinate or Lead Others | How important is it to coordinate or lead others in accomplishing work activities in this job? |
86.00 | Freedom to Make Decisions | How much decision making freedom, without supervision, does the job offer? |
84.40 | Frequency of Decision Making | How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? |
84.40 | Time Pressure | How often does this job require the worker to meet strict deadlines? |
83.00 | Structured versus Unstructured Work | To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
81.80 | Electronic Mail | How often do you use electronic mail in this job? |
79.80 | Importance of Being Exact or Accurate | How important is being very exact or highly accurate in performing this job? |
79.00 | Impact of Decisions on Co-workers or Company Results | What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? |
77.20 | Spend Time Standing | How much does this job require standing? |
75.80 | Responsible for Others' Health and Safety | How much responsibility is there for the health and safety of others in this job? |
74.20 | Responsibility for Outcomes and Results | How responsible is the worker for work outcomes and results of other workers? |
72.60 | Physical Proximity | To what extent does this job require the worker to perform job tasks in close physical proximity to other people? |
71.80 | Deal With Unpleasant or Angry People | How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? |
71.80 | Importance of Repeating Same Tasks | How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
71.60 | Letters and Memos | How often does the job require written letters and memos? |
71.00 | Frequency of Conflict Situations | How often are there conflict situations the employee has to face in this job? |
69.80 | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | How much does this job require using your hands to handle, control, or feel objects, tools or controls? |
62.20 | Spend Time Walking and Running | How much does this job require walking and running? |
57.20 | Level of Competition | To what extent does this job require the worker to compete or to be aware of competitive pressures? |
54.20 | Spend Time Making Repetitive Motions | How much does this job require making repetitive motions? |
49.80 | Spend Time Kneeling, Crouching, Stooping, or Crawling | How much does this job require kneeling, crouching, stooping or crawling? |
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Job Zone Two: Some Preparation Needed
- Overall Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- Education
- These occupations usually require a high school diploma.
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Earnings Benefits*
Region | Entry Level | Median | Experienced |
---|---|---|---|
United States | $29,310.00 | $45,250.00 | $57,860.00 |
Virginia | $29,620.00 | $47,180.00 | $58,980.00 |
Region | Entry Level | Median | Experienced |
Alexandria/Arlington | $39,394.73 | $52,640.44 | $76,662.70 |
Bay Consortium | $34,626.07 | $49,870.27 | $68,047.04 |
Capital Region Workforce Partnership | $32,829.29 | $47,791.09 | $61,740.20 |
Central VA/Region2000 | $31,283.87 | $44,158.22 | $58,396.97 |
Crater Area | $31,536.27 | $46,556.00 | $59,224.50 |
Greater Peninsula | $32,301.73 | $47,227.33 | $61,719.51 |
Hampton Roads | $32,693.78 | $47,680.41 | $62,215.00 |
New River/Mt. Rogers | $29,470.54 | $43,466.20 | $58,197.33 |
Northern Virginia | $39,464.04 | $55,046.49 | $76,052.39 |
Piedmont Workforce | $33,907.15 | $48,913.43 | $63,654.91 |
Shenandoah Valley | No Data | No Data | No Data |
South Central | $30,283.59 | $46,547.72 | $60,582.69 |
Southwestern Virginia | $28,589.21 | $40,860.50 | $57,212.56 |
West Piedmont | $29,572.94 | $43,166.21 | $58,068.02 |
Western Virginia | $31,450.41 | $45,680.88 | $60,026.17 |
* Earnings Calculations:
Regional Earnings:
Entry = Annual mean of the lower 1/3 wage distribution;
Experienced = Annual mean of the upper 2/3 wage distribution.
National and State Earnings:
Entry = Annual 10th percentile wage;
Experienced = Annual 75th percentile wage.
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Employment Projections
Current | Projected | % Change | |
---|---|---|---|
United States | 1,505,700 | 1,427,500 | -5.2% |
Virginia | 36,439 | 36,009 | -1.2% |
Region | Current* | Projected | % Change |
Alexandria/Arlington | 1,356 | 1,266 | -6.6% |
Bay Consortium | 1,896 | 1,776 | -6.3% |
Capital Region Workforce Partnership | 5,362 | 5,169 | -3.6% |
Central VA/Region2000 | 1,374 | 1,241 | -9.7% |
Crater Area | 849 | 739 | -13.0% |
Greater Peninsula | 2,262 | 2,245 | -0.8% |
Hampton Roads | 5,652 | 5,300 | -6.2% |
New River/Mt. Rogers | 1,654 | 1,552 | -6.2% |
Northern Virginia | 8,960 | 8,821 | -1.6% |
Piedmont Workforce | 1,845 | 1,702 | -7.8% |
Shenandoah Valley | 2,684 | 2,557 | -4.7% |
South Central | 917 | 777 | -15.3% |
Southwestern Virginia | 982 | 958 | -2.4% |
West Piedmont | 880 | 740 | -15.9% |
Western Virginia | 1,478 | 1,371 | -7.2% |
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Related Occupations
Related Occupations
The related occupations here have similar general capabilities and interests; career explorers may also be interested in the related occupations:- First-Line Supervisors of Non-Retail Sales Workers
- First-Line Supervisors of Office and Administrative Support Workers
- First-Line Supervisors of Food Preparation and Serving Workers
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
- First-Line Supervisors of Housekeeping and Janitorial Workers
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
- First-Line Supervisors of Mechanics, Installers, and Repairers
- First-Line Supervisors of Material-Moving Machine and Vehicle Operators
- First-Line Supervisors of Personal Service Workers
- General and Operations Managers
- Sales Managers
- Stockers and Order Fillers
- Cashiers
- First-Line Supervisors of Security Workers
- Counter and Rental Clerks
- Retail Salespersons
- First-Line Supervisors of Passenger Attendants
- First-Line Supervisors of Production and Operating Workers
- Procurement Clerks
Careers in Professional Sales Pathway:
- Advertising Sales Agents
- Cashiers
- Counter and Rental Clerks
- Demonstrators and Product Promoters
- Door-to-Door Sales Workers, News and Street Vendors, and Related Workers
- Driver/Sales Workers
- First-Line Supervisors of Non-Retail Sales Workers
- First-Line Supervisors of Retail Sales Workers
- Parts Salespersons
- Real Estate Brokers
- Real Estate Sales Agents
- Retail Salespersons
- Sales and Related Workers, All Other
- Sales Engineers
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
- Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
- Securities, Commodities, and Financial Services Sales Agents
- Solar Sales Representatives and Assessors
- Telemarketers
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
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Overview
Occupations
The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee; CareerOneStop. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Military Training
The following military job classifications are available for this occupation:
- Exchange and Commissary
- Food Service, General
- Sales Store
- Services
The data sources for the information displayed here include: Defense Manpower Data Center. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Proficiency Ratings
These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Titles
- Agent
- Antique Collector
- Antique Dealer
- Area Supervisor
- Art Dealer
- Art Gallery Director
- Assistant Manager
- Assistant Manager Retail
- Assistant Store Manager
- Auto Dealer
- Auto Leasing Manager
- Auto Parts Manager
- Auto Rental Supervisor
- Automobile Dealer
- Automobile Leasing Supervisor
- Automobile Service Station Manager
- Bakery Manager
- Barn Operator
- Branch Manager
- Branch Store Manager
- Canteen Manager
- Car Dealer
- Car Rental Manager
- Cashier Manager
- Cashier Supervisor
- Coin Dealer
- Commercial Specialist
- Commissary Manager
- Commissary Officer
- Commissary Steward
- Concession Manager
- Convenience Store Manager
- Dairy Department Manager
- Dairy Store Manager
- Dealer
- Deli Manager
- Delicatessen Department Manager
- Delicatessen Store Manager
- Department Head
- Department Manager
- Department Sales Manager
- Department Supervisor
- Director
- Division Supervisor
- Floor Manager
- Floor Supervisor
- Floral Manager
- Florist Manager
- Flower Shop Manager
- Food Checkers and Cashiers Supervisor
- Food Concession Manager
- Front End Manager
- Frozen Food Department Manager
- General Manager
- Grocer
- Grocery Manager
- Grocery Store Manager
- Grocery Supervisor
- Head of Store Operations
- Ice Storage, Sales, and Delivery Supervisor
- Jewelry Department Supervisor
- Key Carrier
- Key Holder
- Lumber Sales Supervisor
- Lumberman
- Machinery or Equipment Rental and Leasing Manager
- Manager
- Managing Jeweler
- Marina Sales and Service Supervisor
- Meat Department Manager
- Merchandise Coordinator
- Millinery Department Manager
- Music Store Manager
- Office Manager
- Operations Superintendent
- Parts Department Manager
- Parts Department Supervisor
- Parts Manager
- Parts Sales Manager
- Pawn Broker
- Pawn Shop Keeper
- Pawnbroker
- Post Exchange Manager (PX Manager)
- Produce Department Manager
- Produce Department Supervisor
- Produce Manager
- Ready to Wear Department Manager
- Rental Manager
- Retail Assistant Manager
- Retail Grocer
- Retail Manager
- Retail Sales Manager
- Retail Store Manager
- Retail Supervisor
- Sales Clerk Supervisor
- Sales Manager
- Sales Supervisor
- Salesman
- Service Manager
- Shift Manager
- Shop Manager
- Showroom Manager
- Softlines Supervisor
- Station Manager
- Stationer
- Stock Manager
- Store Manager
- Storekeeper
- Supermarket Manager
- Supervisor
- Tobacconist
- Used Car Sales Supervisor
- Vending Stand Supervisor
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Retail Sales Workers
Related Schools
- Bluefield University
- University of Virginia-Main Campus
- Virginia Union University
The data sources for the information displayed here include: O*NET™. (Using onet28)