Public Safety Telecommunicators
Tasks Include:
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Record details of calls, dispatches, and messages.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
- Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
more »
The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Projections Quick View:
Virginia: +8.6%
National: +3.7%
Education
High School Diploma
Job Zone:
Two: Some Preparation Needed
Income Range:
Moderately High ($36,000 - $49,999)
Median Earnings:
National
$46,900.00
State
$40,180.00
Regional
Public Safety Telecommunicators
Description
Career Cluster: | Law, Public Safety, Corrections & Security |
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Education
Required Level of Education
- High School Diploma - or the equivalent (for example, GED) = 63.35%
- Some College Courses = 11%
- Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) = 10.64%
- Associate's Degree (or other 2-year degree) = 10.27%
- Bachelor's Degree = 4.74%
Related Work Experience
- None = 58.57%
- Over 1 year, up to and including 2 years = 21.55%
- Over 2 years, up to and including 4 years = 10.27%
- Over 6 months, up to and including 1 year = 9.61%
On-Site or In-Plant Training
- Over 1 month, up to and including 3 months = 26.17%
- Over 3 months, up to and including 6 months = 25.67%
- Over 6 months, up to and including 1 year = 21.62%
- None = 10.27%
- Over 2 years, up to and including 4 years = 10.27%
- Over 1 year, up to and including 2 years = 6%
On-the-Job Training
- Over 3 months, up to and including 6 months = 35.75%
- Over 6 months, up to and including 1 year = 32.27%
- Over 1 month, up to and including 3 months = 15.71%
- Over 2 years, up to and including 4 years = 10.27%
- Over 1 year, up to and including 2 years = 6%
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Tasks
Core Tasks Include:
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Record details of calls, dispatches, and messages.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
- Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
- Maintain access to, and security of, highly sensitive materials.
- Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
- Maintain files of information relating to emergency calls, such as personnel rosters and emergency call-out and pager files.
- Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
- Learn material and pass required tests for certification.
- Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
- Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
- Provide emergency medical instructions to callers.
- Test and adjust communication and alarm systems, and report malfunctions to maintenance units.
Supplemental Tasks Include:
- Monitor alarm systems to detect emergencies, such as fires and illegal entry into establishments.
- Operate and maintain mobile dispatch vehicles and equipment.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Tools and Technology
Tools Include:
- Automatic call distributor ACD (Automatic call distributing ACD consoles)
- Two way radios (Base station radios)
- Desktop computers
- Conversation recording units (Digital recording equipment)
- Intercom systems
- Mainframe computers
- Mainframe console or dumb terminals (Mainframe terminals)
- Notebook computers (Mobile data computers)
- Special purpose telephones (Multi-line telephone systems)
- Personal computers
- Radio frequency scanners (Radio scanners)
- Premise branch exchange PBX systems (Switchboards)
- Telecommunication devices TDD or teletypewriters TTY for the physically challenged (Telecommunication devices TDD)
- Teletype input devices (Teletype terminals)
- Two way radios
Technologies Include:
- Data base user interface and query software
- 911 system information databases
- Law enforcement information databases
- National Crime Information Center NCIC database
- National Law Enforcement Telecommunications System NLETS
- Helpdesk or call center software
- Computer aided dispatch CAD software
- Spillman Technologies Spillman Computer-Aided Dispatch CAD
- Internet browser software
- Web browser software
- Word processing software
- Corel WordPerfect software
- Microsoft Word
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Knowledge
% | Subject | Description |
---|---|---|
98.25 | Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
88.75 | Law and Government | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
87.00 | English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
86.25 | Telecommunications | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
85.00 | Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
81.25 | Geography | Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
79.25 | Communications and Media | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
75.75 | Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
71.25 | Administrative | Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
63.00 | Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
59.25 | Psychology | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
56.50 | Personnel and Human Resources | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
55.25 | Therapy and Counseling | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
53.00 | Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Skills
% | Subject | Description |
---|---|---|
84.50 | Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
78.00 | Speaking | Talking to others to convey information effectively. |
72.00 | Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
68.75 | Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
68.75 | Coordination | Adjusting actions in relation to others' actions. |
68.75 | Service Orientation | Actively looking for ways to help people. |
65.50 | Reading Comprehension | Understanding written sentences and paragraphs in work-related documents. |
59.50 | Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
56.25 | Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
53.00 | Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. |
53.00 | Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
53.00 | Persuasion | Persuading others to change their minds or behavior. |
50.00 | Writing | Communicating effectively in writing as appropriate for the needs of the audience. |
50.00 | Instructing | Teaching others how to do something. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Abilities
% | Subject | Description |
---|---|---|
84.50 | Oral Expression | The ability to communicate information and ideas in speaking so others will understand. |
81.25 | Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
78.00 | Speech Clarity | The ability to speak clearly so others can understand you. |
75.00 | Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
72.00 | Selective Attention | The ability to concentrate on a task over a period of time without being distracted. |
72.00 | Speech Recognition | The ability to identify and understand the speech of another person. |
68.75 | Written Comprehension | The ability to read and understand information and ideas presented in writing. |
68.75 | Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. |
68.75 | Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
62.50 | Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
56.25 | Written Expression | The ability to communicate information and ideas in writing so others will understand. |
56.25 | Near Vision | The ability to see details at close range (within a few feet of the observer). |
56.25 | Time Sharing | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
53.00 | Auditory Attention | The ability to focus on a single source of sound in the presence of other distracting sounds. |
50.00 | Fluency of Ideas | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
50.00 | Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
50.00 | Speed of Closure | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
50.00 | Flexibility of Closure | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
50.00 | Perceptual Speed | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Work Activities
% | Subject | Description |
---|---|---|
97.25 | Working with Computers | Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
94.50 | Communicating with People Outside the Organization | Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
94.25 | Documenting/Recording Information | Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
90.75 | Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. |
87.25 | Processing Information | Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
85.25 | Making Decisions and Solving Problems | Analyzing information and evaluating results to choose the best solution and solve problems. |
84.75 | Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
84.50 | Performing for or Working Directly with the Public | Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
84.25 | Updating and Using Relevant Knowledge | Keeping up-to-date technically and applying new knowledge to your job. |
80.25 | Assisting and Caring for Others | Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
78.50 | Interpreting the Meaning of Information for Others | Translating or explaining what information means and how it can be used. |
77.75 | Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
75.50 | Performing Administrative Activities | Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
74.00 | Organizing, Planning, and Prioritizing Work | Developing specific goals and plans to prioritize, organize, and accomplish your work. |
72.50 | Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
70.25 | Establishing and Maintaining Interpersonal Relationships | Developing constructive and cooperative working relationships with others, and maintaining them over time. |
68.00 | Monitoring Processes, Materials, or Surroundings | Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
66.25 | Training and Teaching Others | Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
65.25 | Developing Objectives and Strategies | Establishing long-range objectives and specifying the strategies and actions to achieve them. |
65.00 | Evaluating Information to Determine Compliance with Standards | Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
64.75 | Analyzing Data or Information | Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
63.50 | Coaching and Developing Others | Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
58.75 | Inspecting Equipment, Structures, or Materials | Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
58.25 | Estimating the Quantifiable Characteristics of Products, Events, or Information | Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
57.50 | Developing and Building Teams | Encouraging and building mutual trust, respect, and cooperation among team members. |
57.50 | Staffing Organizational Units | Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. |
57.00 | Scheduling Work and Activities | Scheduling events, programs, and activities, as well as the work of others. |
55.50 | Judging the Qualities of Objects, Services, or People | Assessing the value, importance, or quality of things or people. |
55.25 | Coordinating the Work and Activities of Others | Getting members of a group to work together to accomplish tasks. |
54.25 | Thinking Creatively | Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
50.75 | Guiding, Directing, and Motivating Subordinates | Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Work Styles
% | Subject | Description |
---|---|---|
97.00 | Self-Control | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
96.00 | Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high-stress situations. |
88.75 | Integrity | Job requires being honest and ethical. |
88.50 | Attention to Detail | Job requires being careful about detail and thorough in completing work tasks. |
86.75 | Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
84.50 | Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
83.00 | Concern for Others | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
80.50 | Persistence | Job requires persistence in the face of obstacles. |
79.00 | Adaptability/Flexibility | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
71.75 | Analytical Thinking | Job requires analyzing information and using logic to address work-related issues and problems. |
70.50 | Achievement/Effort | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
68.50 | Social Orientation | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
67.75 | Independence | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
64.25 | Leadership | Job requires a willingness to lead, take charge, and offer opinions and direction. |
64.00 | Initiative | Job requires a willingness to take on responsibilities and challenges. |
52.75 | Innovation | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Work Values
% | Subject | Description |
---|---|---|
83.33 | Relationships | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
83.33 | Support | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
50.00 | Achievement | Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
50.00 | Independence | Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Work Context
% | Subject | Description |
---|---|---|
100.00 | Telephone | How often do you have telephone conversations in this job? |
100.00 | Indoors, Environmentally Controlled | How often does this job require working indoors in environmentally controlled conditions? |
99.80 | Contact With Others | How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
99.80 | Deal With External Customers | How important is it to work with external customers or the public in this job? |
99.80 | Spend Time Sitting | How much does this job require sitting? |
97.40 | Importance of Repeating Same Tasks | How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
96.40 | Work With Work Group or Team | How important is it to work with others in a group or team in this job? |
96.40 | Importance of Being Exact or Accurate | How important is being very exact or highly accurate in performing this job? |
95.60 | Frequency of Decision Making | How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? |
94.60 | Impact of Decisions on Co-workers or Company Results | What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? |
94.20 | Electronic Mail | How often do you use electronic mail in this job? |
94.20 | Deal With Unpleasant or Angry People | How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? |
93.60 | Frequency of Conflict Situations | How often are there conflict situations the employee has to face in this job? |
92.20 | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | How much does this job require using your hands to handle, control, or feel objects, tools or controls? |
87.60 | Spend Time Making Repetitive Motions | How much does this job require making repetitive motions? |
86.60 | Freedom to Make Decisions | How much decision making freedom, without supervision, does the job offer? |
84.40 | Time Pressure | How often does this job require the worker to meet strict deadlines? |
83.40 | Face-to-Face Discussions | How often do you have to have face-to-face discussions with individuals or teams in this job? |
79.00 | Coordinate or Lead Others | How important is it to coordinate or lead others in accomplishing work activities in this job? |
76.20 | Consequence of Error | How serious would the result usually be if the worker made a mistake that was not readily correctable? |
76.00 | Structured versus Unstructured Work | To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
74.40 | Responsible for Others' Health and Safety | How much responsibility is there for the health and safety of others in this job? |
73.20 | Responsibility for Outcomes and Results | How responsible is the worker for work outcomes and results of other workers? |
71.80 | Sounds, Noise Levels Are Distracting or Uncomfortable | How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? |
70.00 | Letters and Memos | How often does the job require written letters and memos? |
66.60 | Deal With Physically Aggressive People | How frequently does this job require the worker to deal with physical aggression of violent individuals? |
55.60 | Physical Proximity | To what extent does this job require the worker to perform job tasks in close physical proximity to other people? |
54.00 | Exposed to Contaminants | How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Job Zone Two: Some Preparation Needed
- Overall Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- Education
- These occupations usually require a high school diploma.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Earnings Benefits*
Region | Entry Level | Median | Experienced |
---|---|---|---|
United States | $31,090.00 | $46,900.00 | $59,440.00 |
Virginia | $31,200.00 | $40,180.00 | $47,990.00 |
Region | Entry Level | Median | Experienced |
Bay Consortium | $32,985.29 | $39,834.80 | $45,435.48 |
Capital Region Workforce Partnership | $34,602.90 | $39,513.56 | $46,968.38 |
Central VA/Region2000 | $35,506.73 | $38,485.77 | $42,784.92 |
Crater Area | $36,616.12 | $41,835.63 | $46,091.40 |
Greater Peninsula | $38,213.07 | $41,425.55 | $47,367.10 |
Hampton Roads | $36,522.12 | $41,719.94 | $50,526.90 |
New River/Mt. Rogers | $29,493.91 | $36,827.88 | $38,270.91 |
Northern Virginia and Alexandria/Arlington | No Data | No Data | No Data |
Piedmont Workforce | $37,444.55 | $40,949.36 | $46,091.40 |
Shenandoah Valley | No Data | No Data | No Data |
South Central | $31,363.56 | $36,964.23 | $38,907.21 |
Southwestern Virginia | $28,125.25 | $30,710.73 | $35,324.93 |
West Piedmont | $34,085.39 | $36,591.33 | $37,734.81 |
Western Virginia | $33,712.49 | $39,308.00 | $43,209.46 |
* Earnings Calculations:
Regional Earnings:
Entry = Annual mean of the lower 1/3 wage distribution;
Experienced = Annual mean of the upper 2/3 wage distribution.
National and State Earnings:
Entry = Annual 10th percentile wage;
Experienced = Annual 75th percentile wage.
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Public Safety Telecommunicators
Employment Projections
Current | Projected | % Change | |
---|---|---|---|
United States | 99,500 | 103,200 | +3.7% |
Virginia | 2,553 | 2,772 | +8.6% |
Region | Current* | Projected | % Change |
Bay Consortium | 176 | 207 | +17.6% |
Capital Region Workforce Partnership | 359 | 419 | +16.7% |
Central VA/Region2000 | No Data | No Data | No Data |
Crater Area | No Data | No Data | No Data |
Greater Peninsula | 136 | 152 | +11.8% |
Hampton Roads | 313 | 348 | +11.2% |
New River/Mt. Rogers | 124 | 131 | +5.6% |
Northern Virginia and Alexandria/Arlington | No Data | No Data | No Data |
Piedmont Workforce | 118 | 135 | +14.4% |
Shenandoah Valley | 275 | 315 | +14.5% |
South Central | No Data | No Data | No Data |
Southwestern Virginia | 144 | 135 | -6.2% |
West Piedmont | No Data | No Data | No Data |
Western Virginia | 119 | 128 | +7.6% |
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Public Safety Telecommunicators
Related Occupations
Related Occupations
The related occupations here have similar general capabilities and interests; career explorers may also be interested in the related occupations:- Dispatchers, Except Police, Fire, and Ambulance
- Emergency Medical Technicians
- Switchboard Operators, Including Answering Service
- First-Line Supervisors of Security Workers
- Paramedics
- Transit and Railroad Police
- First-Line Supervisors of Firefighting and Prevention Workers
- Ambulance Drivers and Attendants, Except Emergency Medical Technicians
- Telephone Operators
- Airfield Operations Specialists
- Emergency Management Directors
- Security Guards
- Police and Sheriff's Patrol Officers
- First-Line Supervisors of Passenger Attendants
- First-Line Supervisors of Police and Detectives
- Air Traffic Controllers
- Security Management Specialists
- Information Security Engineers
- Forest Fire Inspectors and Prevention Specialists
- Receptionists and Information Clerks
Careers in Emergency and Fire Management Services Pathway:
- Emergency Medical Technicians
- Fire Inspectors and Investigators
- Firefighters
- First-Line Supervisors of Firefighting and Prevention Workers
- Forest Fire Inspectors and Prevention Specialists
- Paramedics
- Public Safety Telecommunicators
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
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Overview
Occupations
The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee; CareerOneStop. (Using onet28)
Public Safety Telecommunicators
Military Training
The following military job classifications are available for this occupation:
- Operations Staff
- Police
- Field Radio Operator
- Security Forces
The data sources for the information displayed here include: Defense Manpower Data Center. (Using onet28)
Public Safety Telecommunicators
Proficiency Ratings
These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Titles
- 911 Dispatcher
- 911 Emergency Dispatcher
- 911 Emergency Services Dispatcher
- 911 Operator
- 911 Operator (Nine One One Operator)
- 911 Public Safety Dispatcher
- 911 Telecommunicator
- Alarm Operator
- Call Person
- Call Taker
- Communications Officer
- Communications Operator
- Communications Specialist
- Communications Supervisor
- Dispatch Manager
- Dispatcher
- Electronic Telecommunication Dispatcher (ETD)
- Emergency Communications Dispatcher
- Emergency Communications Officer (ECO)
- Emergency Communications Operator (ECO)
- Emergency Communications Technician
- Emergency Medical Dispatcher
- Emergency Operator
- Emergency Telecommunications Dispatcher (ETD)
- Emergency Vehicle Dispatcher
- Fire Dispatcher
- Fire Fighters Dispatcher
- Forest Fire Fighters Dispatcher
- Law Enforcement Technician
- Medical Dispatcher
- Patrol Telecommunicator
- Police Communications Dispatcher
- Police Communications Operator
- Police Dispatcher
- Police Radio Dispatcher
- Protective Signal Operator
- Public Safety Dispatcher
- Public Safety Telecommunicator
- Radio Dispatcher
- Telecommunications Specialist
- Telecommunicator
The data sources for the information displayed here include: O*NET™. (Using onet28)
Public Safety Telecommunicators
Related Schools
There are no Related Schools at this time.The data sources for the information displayed here include: O*NET™. (Using onet28)