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First-Line Supervisors of Housekeeping and Janitorial Workers

Work Activities

%	Subject	Description
88.75	Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
86.00	Coordinating the Work and Activities of Others	Getting members of a group to work together to accomplish tasks.
84.25	Inspecting Equipment, Structures, or Materials	Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
84.25	Guiding, Directing, and Motivating Subordinates	Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
81.75	Training and Teaching Others	Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
80.00	Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
79.75	Coaching and Developing Others	Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
78.25	Assisting and Caring for Others	Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
77.75	Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.
77.25	Developing and Building Teams	Encouraging and building mutual trust, respect, and cooperation among team members.
76.50	Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.
76.00	Monitoring and Controlling Resources	Monitoring and controlling resources and overseeing the spending of money.
72.75	Scheduling Work and Activities	Scheduling events, programs, and activities, as well as the work of others.
72.25	Organizing, Planning, and Prioritizing Work	Developing specific goals and plans to prioritize, organize, and accomplish your work.
71.25	Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
71.00	Performing Administrative Activities	Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
70.00	Interpreting the Meaning of Information for Others	Translating or explaining what information means and how it can be used.
69.50	Resolving Conflicts and Negotiating with Others	Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
69.25	Evaluating Information to Determine Compliance with Standards	Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
68.50	Updating and Using Relevant Knowledge	Keeping up-to-date technically and applying new knowledge to your job.
68.50	Working with Computers	Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
68.25	Monitoring Processes, Materials, or Surroundings	Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
67.25	Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
66.75	Staffing Organizational Units	Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
66.00	Handling and Moving Objects	Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
65.25	Processing Information	Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
64.75	Providing Consultation and Advice to Others	Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
63.75	Judging the Qualities of Objects, Services, or People	Assessing the value, importance, or quality of things or people.
62.75	Performing General Physical Activities	Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
61.75	Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
61.00	Estimating the Quantifiable Characteristics of Products, Events, or Information	Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
59.00	Developing Objectives and Strategies	Establishing long-range objectives and specifying the strategies and actions to achieve them.
58.00	Selling or Influencing Others	Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
57.00	Thinking Creatively	Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
56.00	Analyzing Data or Information	Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
56.00	Controlling Machines and Processes	Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
51.25	Repairing and Maintaining Electronic Equipment	Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

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