First-Line Supervisors of Personal Service Workers
Skills
| % | Subject | Description |
|---|---|---|
| 72.00 | Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 72.00 | Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
| 68.75 | Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job. |
| 68.75 | Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
| 68.75 | Speaking | Talking to others to convey information effectively. |
| 65.50 | Coordination | Adjusting actions in relation to others' actions. |
| 65.50 | Time Management | Managing one's own time and the time of others. |
| 62.50 | Persuasion | Persuading others to change their minds or behavior. |
| 62.50 | Service Orientation | Actively looking for ways to help people. |
| 62.50 | Reading Comprehension | Understanding written sentences and paragraphs in work-related documents. |
| 59.50 | Instructing | Teaching others how to do something. |
| 59.50 | Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| 59.50 | Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 56.25 | Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 53.00 | Writing | Communicating effectively in writing as appropriate for the needs of the audience. |
| 53.00 | Negotiation | Bringing others together and trying to reconcile differences. |
| 50.00 | Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 50.00 | Learning Strategies | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
| 50.00 | Systems Analysis | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
| 50.00 | Systems Evaluation | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
