First-Line Supervisors of Passenger Attendants
Tasks Include:
- Analyze and record personnel or operational data and write related activity reports.
- Apply customer feedback to service improvement efforts.
- Compute or estimate cash, payroll, transportation, or personnel requirements.
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
- Direct or coordinate the activities of workers, such as flight or car attendants.
- Enforce safety rules and regulations.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Inform workers about interests or special needs of specific groups.
- Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
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The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Projections Quick View:
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Education
Some College Courses
Job Zone:
Three: Medium Preparation Needed
Income Range:
No Data
Median Earnings:
National
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State
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Regional
First-Line Supervisors of Passenger Attendants
Description
Career Cluster: | Human Services |
Career Cluster: | Transportation, Distribution, & Logistics |
Supervise and coordinate activities of passenger attendants.
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Passenger Attendants
Tasks
Tasks Include:
- Analyze and record personnel or operational data and write related activity reports.
- Apply customer feedback to service improvement efforts.
- Compute or estimate cash, payroll, transportation, or personnel requirements.
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
- Direct or coordinate the activities of workers, such as flight or car attendants.
- Enforce safety rules and regulations.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Inform workers about interests or special needs of specific groups.
- Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Participate in continuing education to stay abreast of industry trends and developments.
- Recommend and implement measures to improve worker motivation, work methods, or customer services.
- Recruit and hire staff members.
- Requisition necessary supplies, equipment, or services.
- Resolve customer complaints regarding worker performance or services rendered.
- Take disciplinary action to address performance problems.
- Train workers in proper operational procedures and functions and explain company policies.
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Passenger Attendants
Job Zone Three: Medium Preparation Needed
- Overall Experience
- Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- Job Training
- Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
- Examples
- These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.
- Education
- Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Passenger Attendants
Related Occupations
Related Occupations
The related occupations here have similar general capabilities and interests; career explorers may also be interested in the related occupations:- First-Line Supervisors of Mechanics, Installers, and Repairers
- First-Line Supervisors of Material-Moving Machine and Vehicle Operators
- First-Line Supervisors of Office and Administrative Support Workers
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
- First-Line Supervisors of Production and Operating Workers
- First-Line Supervisors of Construction Trades and Extraction Workers
- First-Line Supervisors of Non-Retail Sales Workers
- First-Line Supervisors of Housekeeping and Janitorial Workers
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
- First-Line Supervisors of Personal Service Workers
- Dispatchers, Except Police, Fire, and Ambulance
- Aircraft Cargo Handling Supervisors
- First-Line Supervisors of Farming, Fishing, and Forestry Workers
- First-Line Supervisors of Security Workers
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- Transportation, Storage, and Distribution Managers
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- Human Resources Specialists
Careers in Transportation Operations Pathway:
- Aircraft Cargo Handling Supervisors
- Aircraft Service Attendants
- Airline Pilots, Copilots, and Flight Engineers
- Ambulance Drivers and Attendants, Except Emergency Medical Technicians
- Bridge and Lock Tenders
- Bus Drivers, School
- Bus Drivers, Transit and Intercity
- Captains, Mates, and Pilots of Water Vessels
- Commercial Pilots
- Couriers and Messengers
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
- First-Line Supervisors of Material-Moving Machine and Vehicle Operators
- First-Line Supervisors of Passenger Attendants
- First-Line Supervisors of Transportation Workers, All Other
- Flight Attendants
- Gas Compressor and Gas Pumping Station Operators
- Heavy and Tractor-Trailer Truck Drivers
- Industrial Truck and Tractor Operators
- Laborers and Freight, Stock, and Material Movers, Hand
- Light Truck Drivers
- Loading and Moving Machine Operators, Underground Mining
- Locomotive Engineers
- Material Moving Workers, All Other
- Motor Vehicle Operators, All Other
- Motorboat Operators
- Packers and Packagers, Hand
- Passenger Attendants
- Pump Operators, Except Wellhead Pumpers
- Rail Transportation Workers, All Other
- Rail Yard Engineers, Dinkey Operators, and Hostlers
- Railroad Brake, Signal, and Switch Operators and Locomotive Firers
- Railroad Conductors and Yardmasters
- Recycling Coordinators
- Sailors and Marine Oilers
- Ship Engineers
- Shuttle Drivers and Chauffeurs
- Subway and Streetcar Operators
- Tank Car, Truck, and Ship Loaders
- Taxi Drivers
- Transportation Workers, All Other
- Wellhead Pumpers
The data sources for the information displayed here include: O*NET™. (Using onet28)
First-Line Supervisors of Passenger Attendants
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The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee; CareerOneStop. (Using onet28)
First-Line Supervisors of Passenger Attendants
Military Training
The following military job classifications are available for this occupation:
- Transportation
The data sources for the information displayed here include: Defense Manpower Data Center. (Using onet28)
First-Line Supervisors of Passenger Attendants
Related Schools
- Liberty University
The data sources for the information displayed here include: Defense Manpower Data Center. (Using onet28)