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Training and Development Managers

Work Context

%	Subject	Description
96.20	Electronic Mail	How often do you use electronic mail in this job?
92.60	Telephone	How often do you have telephone conversations in this job?
92.60	Contact With Others	How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
92.60	Indoors, Environmentally Controlled	How often does this job require working indoors in environmentally controlled conditions?
89.60	Work With Work Group or Team	How important is it to work with others in a group or team in this job?
87.40	Face-to-Face Discussions	How often do you have to have face-to-face discussions with individuals or teams in this job?
86.00	Structured versus Unstructured Work	To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
81.40	Freedom to Make Decisions	How much decision making freedom, without supervision, does the job offer?
80.00	Impact of Decisions on Co-workers or Company Results	What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
79.20	Time Pressure	How often does this job require the worker to meet strict deadlines?
77.80	Coordinate or Lead Others	How important is it to coordinate or lead others in accomplishing work activities in this job?
77.00	Spend Time Sitting	How much does this job require sitting?
75.60	Frequency of Decision Making	How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
74.00	Responsibility for Outcomes and Results	How responsible is the worker for work outcomes and results of other workers?
71.80	Importance of Being Exact or Accurate	How important is being very exact or highly accurate in performing this job?
66.00	Letters and Memos	How often does the job require written letters and memos?
66.00	Public Speaking	How often do you have to perform public speaking in this job?
65.20	Level of Competition	To what extent does this job require the worker to compete or to be aware of competitive pressures?
64.40	Deal With External Customers	How important is it to work with external customers or the public in this job?
64.40	Frequency of Conflict Situations	How often are there conflict situations the employee has to face in this job?
57.00	Physical Proximity	To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
55.60	Responsible for Others' Health and Safety	How much responsibility is there for the health and safety of others in this job?
55.60	Deal With Unpleasant or Angry People	How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
53.40	Importance of Repeating Same Tasks	How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
49.60	Spend Time Standing	How much does this job require standing?

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