Funeral Home Managers
Tasks
Core Tasks Include:
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Negotiate contracts for prearranged funeral services.
- Offer counsel and comfort to families and friends of the deceased.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Schedule funerals, burials, or cremations.
- Sell funeral services, products, or merchandise to clients.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Set prices or credit terms for funeral products or services.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Explain goals, policies, or procedures to staff members.
- Identify skill development needs for funeral home staff.
- Schedule work hours for funeral home or contract employees.
Supplemental Tasks Include:
- Conduct market research and analyze industry trends.
- Interview and hire new employees.
The data sources for the information displayed here include: O*NET™. (Using onet28)
