Spa Managers

Tasks

Core Tasks Include:

• Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
• Plan or direct spa services and programs.
• Train staff in the use or sale of products, programs, or activities.
• Assess employee performance and suggest ways to improve work.
• Check spa equipment to ensure proper functioning.
• Coordinate facility schedules to maximize usage and efficiency.
• Develop staff service or retail goals and guide staff in goal achievement.
• Establish spa budgets and financial goals.
• Inventory products and order new supplies.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
• Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
• Recruit, interview, or hire employees.
• Respond to customer inquiries or complaints.
• Schedule staff or supervise scheduling.
• Verify staff credentials, such as educational and certification requirements.
• Develop or implement marketing strategies.
• Direct facility maintenance or repair.
• Maintain client databases.
• Participate in continuing education classes to maintain current knowledge of industry.
• Schedule guest appointments.
• Sell products, services, or memberships.

The data sources for the information displayed here include: O*NET™. (Using onet28)