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Eligibility Interviewers, Government Programs

Work Activities

%	Subject	Description
92.50	Working with Computers	Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
91.00	Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
89.75	Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
86.75	Processing Information	Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
85.75	Evaluating Information to Determine Compliance with Standards	Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
84.25	Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
82.50	Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
78.75	Updating and Using Relevant Knowledge	Keeping up-to-date technically and applying new knowledge to your job.
74.00	Communicating with People Outside the Organization	Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
73.75	Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.
72.75	Organizing, Planning, and Prioritizing Work	Developing specific goals and plans to prioritize, organize, and accomplish your work.
68.75	Analyzing Data or Information	Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
68.75	Interpreting the Meaning of Information for Others	Translating or explaining what information means and how it can be used.
65.50	Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.
61.25	Performing Administrative Activities	Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
60.50	Resolving Conflicts and Negotiating with Others	Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
53.50	Scheduling Work and Activities	Scheduling events, programs, and activities, as well as the work of others.
52.75	Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

The data sources for the information displayed here include: O*NET™. (Using onet28)