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Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Work Activities

%	Subject	Description
77.50	Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
65.00	Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
63.75	Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.
63.50	Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
61.00	Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
57.75	Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.
52.00	Monitoring Processes, Materials, or Surroundings	Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
50.75	Resolving Conflicts and Negotiating with Others	Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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