Customer Service Representatives
Education
Required Level of Education
- High School Diploma - or the equivalent (for example, GED) = 54.76%
- Some College Courses = 17.36%
- Bachelor's Degree = 14.22%
- Associate's Degree (or other 2-year degree) = 13.67%
Related Work Experience
- Over 6 months, up to and including 1 year = 25.59%
- Over 1 year, up to and including 2 years = 22.96%
- Over 4 years, up to and including 6 years = 20.06%
- None = 11.07%
- Over 1 month, up to and including 3 months = 10.11%
- Over 2 years, up to and including 4 years = 5.96%
- Up to and including 1 month = 2.07%
- Over 10 years = 2.07%
- Over 3 months, up to and including 6 months = 0.10%
On-Site or In-Plant Training
- Up to and including 1 month = 34.54%
- Over 6 months, up to and including 1 year = 31.20%
- Over 1 month, up to and including 3 months = 19.29%
- Over 2 years, up to and including 4 years = 5.35%
- Over 3 months, up to and including 6 months = 4.25%
- None = 2.98%
- Over 1 year, up to and including 2 years = 2.38%
On-the-Job Training
- Over 6 months, up to and including 1 year = 42.52%
- Over 1 month, up to and including 3 months = 32.75%
- Anything beyond short demonstration, up to and including 1 month = 20.13%
- Over 3 months, up to and including 6 months = 4.15%
- Over 1 year, up to and including 2 years = 0.34%
- None or short demonstration = 0.11%
The data sources for the information displayed here include: O*NET™. (Using onet28)
