Public Safety Telecommunicators
Tools and Technology
Tools Include:
- Automatic call distributor ACD (Automatic call distributing ACD consoles)
- Two way radios (Base station radios)
- Desktop computers
- Conversation recording units (Digital recording equipment)
- Intercom systems
- Mainframe computers
- Mainframe console or dumb terminals (Mainframe terminals)
- Notebook computers (Mobile data computers)
- Special purpose telephones (Multi-line telephone systems)
- Personal computers
- Radio frequency scanners (Radio scanners)
- Premise branch exchange PBX systems (Switchboards)
- Telecommunication devices TDD or teletypewriters TTY for the physically challenged (Telecommunication devices TDD)
- Teletype input devices (Teletype terminals)
- Two way radios
Technologies Include:
- Data base user interface and query software
- 911 system information databases
- Law enforcement information databases
- National Crime Information Center NCIC database
- National Law Enforcement Telecommunications System NLETS
- Helpdesk or call center software
- Computer aided dispatch CAD software
- Spillman Technologies Spillman Computer-Aided Dispatch CAD
- Internet browser software
- Web browser software
- Word processing software
- Corel WordPerfect software
- Microsoft Word
The data sources for the information displayed here include: O*NET™. (Using onet28)
