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Postal Service Clerks

Work Activities

%	Subject	Description
75.00	Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
74.50	Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
73.75	Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
71.00	Evaluating Information to Determine Compliance with Standards	Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
70.75	Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
68.00	Handling and Moving Objects	Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
66.50	Working with Computers	Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
66.25	Processing Information	Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
65.25	Updating and Using Relevant Knowledge	Keeping up-to-date technically and applying new knowledge to your job.
65.25	Communicating with People Outside the Organization	Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
64.75	Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.
61.75	Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
60.25	Interpreting the Meaning of Information for Others	Translating or explaining what information means and how it can be used.
60.00	Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.
58.00	Performing General Physical Activities	Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
57.50	Selling or Influencing Others	Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
57.00	Organizing, Planning, and Prioritizing Work	Developing specific goals and plans to prioritize, organize, and accomplish your work.
55.75	Monitoring Processes, Materials, or Surroundings	Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
54.00	Judging the Qualities of Objects, Services, or People	Assessing the value, importance, or quality of things or people.
51.25	Resolving Conflicts and Negotiating with Others	Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
49.75	Training and Teaching Others	Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
49.50	Analyzing Data or Information	Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

The data sources for the information displayed here include: O*NET™. (Using onet28)