Passenger Attendants

Tasks

Core Tasks Include:

• Provide boarding assistance to elderly, sick, or injured people.
• Respond to passengers' questions, requests, or complaints.
• Determine or facilitate seating arrangements.
• Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.

Supplemental Tasks Include:

• Open and close doors for passengers.
• Explain and demonstrate safety procedures and safety equipment use.
• Perform equipment safety checks prior to departure.
• Signal transportation operators to stop or to proceed.
• Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
• Greet passengers boarding transportation equipment and announce routes and stops.
• Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
• Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
• Adjust window shades or seat cushions at the request of passengers.
• Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.

The data sources for the information displayed here include: O*NET™. (Using onet28)